Terms & Conditions — got111 Platform Rules and Player Obligations

1. Acceptance of Terms

By accessing, registering on, or otherwise using the got111 platform — including its website, mobile-browser interface, and all associated services — you acknowledge that you have read, understood, and agreed to be bound by these Terms & Conditions in their entirety, together with got111's Privacy Policy and Responsible Gaming Policy, which are incorporated herein by reference.

These terms apply to all users of the got111 platform, including visitors who browse without registering, registered players who hold an active account, and any other person who interacts with got111 services in any capacity.

got111 operates as an online casino and sports betting platform serving players across Bangladesh. The platform is intended for entertainment purposes only. All betting and gaming activity on got111 carries inherent financial risk, and you should never wager money you cannot afford to lose.

Agreement to Electronic Communications

By registering and using got111, you consent to receiving communications from got111 electronically — including account notifications, promotional messages (where opted in), and important policy updates. Electronic communications sent by got111 satisfy any legal requirement that such communications be made in writing.

2. Eligibility and Age Restriction

To be eligible to register and use got111, you must meet all of the following criteria at the time of registration and throughout the duration of your account:

• You are at least 18 years of age;
• You are accessing the platform from a jurisdiction where online betting and casino gaming is not explicitly prohibited for you personally;
• You are acting on your own behalf and not on behalf of any third party;
• You do not hold another active got111 account, whether registered under your name, identity, or any other identity;
• You have not previously been self-excluded from the got111 platform or had an account closed for breach of these terms;
• You are of sound mind and are not under the influence of substances that would impair your judgment or decision-making capacity.

Age Verification

got111 takes its obligation to prevent underage gambling seriously. The platform may request identity verification documents at any stage — including but not limited to a National ID card, passport, or birth certificate — to confirm that a player meets the minimum age requirement of 18 years. Failure to provide satisfactory age verification documents when requested will result in account suspension until verification is completed, or permanent closure if verification cannot be established.

Bangladesh Players

got111 specifically serves players located in Bangladesh. Players based in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, Cox's Bazar, and all other districts of Bangladesh are welcome to register and play on the got111 platform, subject to these Terms & Conditions and the eligibility criteria set out above.

3. Account Registration and Verification

To access the full range of got111 services — including placing bets, playing casino games, and making deposits and withdrawals — you must register a player account. Registration is free and open to all eligible adults aged 18 and above in Bangladesh.

Accuracy of Information

You are required to provide accurate, complete, and current information when registering your got111 account. This includes your full legal name, date of birth, and contact information. Providing false, misleading, or incomplete registration information is a breach of these terms and may result in immediate account closure and forfeiture of balances.

One Account Per Person

Each individual player is permitted to register and maintain exactly one got111 account. Duplicate accounts — whether created intentionally or otherwise — are strictly prohibited. If got111 identifies duplicate accounts linked to the same individual, all associated accounts will be suspended pending investigation. got111 reserves the right to close all duplicate accounts and forfeit any balances associated with them.

KYC Verification

got111 operates a Know Your Customer (KYC) verification process as part of its commitment to security and responsible gaming. You may be required to submit identity documents — such as a National ID card, passport, or driving licence — and proof of payment method ownership (for example, a screenshot of your bKash or Nagad registered mobile number) at any stage, including before processing your first withdrawal. The KYC process is conducted to protect players and the platform from fraud, money laundering, and underage participation.

Account Security

You are solely responsible for maintaining the security and confidentiality of your got111 account credentials, including your username and password. You must not share your login credentials with any other person. got111 will not be liable for any loss or damage arising from unauthorised access to your account resulting from your failure to keep your credentials secure. If you suspect that your account has been accessed without your authorisation, you must notify got111 support immediately.

4. Deposits and Withdrawals

got111 supports a range of payment methods specifically selected for the Bangladesh market, enabling fast and convenient deposits and withdrawals for players across the country. Supported payment methods include bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank mobile banking, USDT (TRC-20 and ERC-20), and BTC.

Deposits

All deposits to your got111 account must be made from a payment method registered in your own name. Deposits made from payment methods belonging to third parties are not permitted and may result in account suspension. The minimum deposit amount is ৳200 (or the cryptocurrency equivalent at the time of deposit). got111 does not charge fees on deposits via bKash, Nagad, Rocket, or Upay; however, standard network fees may apply to cryptocurrency transactions.

Withdrawals

Withdrawal requests are processed subject to the completion of KYC verification and any applicable wagering requirements on bonus funds. Withdrawals may only be made to a payment method registered in your own name and previously used to make a deposit to your got111 account. got111 aims to process withdrawal requests promptly; however, processing times may vary depending on the payment method and any additional verification requirements. Minimum withdrawal amounts are stated within the got111 platform at the time of the request.

Currency

The primary currency on the got111 platform for Bangladesh players is the Bangladeshi Taka (৳ / BDT). Cryptocurrency deposits are converted at the prevailing exchange rate at the time of the transaction. got111 is not responsible for exchange rate fluctuations between the time of deposit and withdrawal for cryptocurrency transactions.

Responsible Use of Funds

You confirm that all funds deposited into your got111 account are from legitimate sources and are not the proceeds of any illegal activity. got111 reserves the right to request source-of-funds documentation if deposits appear unusual in size or frequency. Failure to provide satisfactory documentation may result in account suspension pending investigation.

5. Bonus and Promotions Policy

got111 may offer bonuses, free bets, deposit match promotions, cashback rewards, and other promotional incentives to registered players from time to time. All promotions are subject to the specific terms stated at the time the offer is made, as well as the general terms set out in this section.

Wagering Requirements

Unless stated otherwise at the time of an offer, all bonus funds and promotional credits are subject to a wagering requirement before they may be withdrawn. The wagering requirement specifies how many times the bonus amount (or the bonus plus deposit amount, depending on the promotion) must be wagered on qualifying games before a withdrawal of associated winnings is permitted. Wagering requirements, eligible games, and time limits are stated clearly within each individual promotion's terms.

Bonus Abuse

got111 actively monitors player activity for signs of bonus abuse, which includes but is not limited to: creating multiple accounts to claim the same promotion more than once; placing bets that mathematically reduce risk in a way designed to fulfil wagering requirements without genuine gameplay intent; using automated software or bots to claim or wager bonus funds. Any player found to be abusing bonuses will have their bonus funds forfeited, and their account may be suspended or closed.

Promotional Eligibility

got111 reserves the right to restrict any promotion to specific player segments, regions, payment methods, or game categories, and to withdraw or modify any promotion at any time without prior notice. Seasonal promotions — such as those linked to Pohela Boishakh, Eid, or major cricket tournaments like the BPL or T20 World Cup — are available for the stated promotional period only and cannot be claimed retroactively.

6. Betting and Gaming Rules

All betting and gaming activity on the got111 platform is conducted in accordance with the specific rules applicable to each product — including pre-match sports betting, live in-play betting, live casino games, slots, and crash games. General rules applicable across all got111 products are set out below.

Bet Placement and Confirmation

A bet or wager is only valid once it has been confirmed by the got111 system and a confirmation message or bet reference is displayed to the player. Bets that are placed but not confirmed due to a technical error, network interruption, or insufficient account balance are not valid and will not be honoured. Players are responsible for ensuring that their bet details — including selection, stake, and odds — are correct before confirming any wager.

Odds and Market Changes

Odds offered on the got111 platform are subject to change at any time prior to bet confirmation. Live betting odds change continuously during events. got111 does not guarantee that odds displayed on any pre-match market will remain available until the time a player attempts to place a bet. Accepted bets are settled at the odds displayed at the time the bet was confirmed.

Void Bets and Settlements

got111 reserves the right to void any bet where there is evidence of a pricing error, a technical fault, or where the integrity of the event is in question. In circumstances where an event is abandoned, postponed, or cancelled, bets will be settled in accordance with the specific rules applicable to that sport or market. Players will be notified of any voided bets, and stakes will be returned to their account balance.

Casino Games and RNG

All slot games and other non-live casino products on the got111 platform use certified Random Number Generator (RNG) technology supplied by licensed game providers including Pragmatic Play, NetEnt, Microgaming, and Spribe. got111 does not modify or interfere with the RNG outcomes of any game. Live casino games are streamed from licensed studio environments operated by Evolution Gaming and Ezugi, and are subject to the internal rules of those providers.

7. Prohibited Conduct

The following actions and behaviours are strictly prohibited on the got111 platform. Engaging in any prohibited conduct will result in account suspension, permanent closure, forfeiture of balances, and where appropriate, reporting to relevant authorities.

• Underage registration or play: Registering or attempting to register if you are under the age of 18, or allowing any person under 18 to access your account;
• Multiple account registration: Creating or operating more than one got111 account under any identity;
• Identity fraud: Registering using a false identity, impersonating another person, or providing forged or altered documents during KYC verification;
• Money laundering: Using the got111 platform to deposit, transfer, or withdraw funds derived from illegal activity, or otherwise using got111 to launder money;
• Match-fixing and integrity breaches: Placing bets on events where you have, or may have, inside knowledge of a pre-determined outcome; participating in any arrangement to fix the outcome of a sporting event;
• Collusion: Coordinating with other players in live casino or poker environments to gain an unfair advantage;
• Software exploitation: Using automated software, bots, scripts, or any other tools to interact with the got111 platform in a manner not authorised by got111, or exploiting software bugs or pricing errors for financial gain;
• Chargebacks: Initiating a chargeback or payment reversal through a payment provider after funds have been deposited and used on the platform;
• Harassment: Engaging in abusive, threatening, or harassing communication directed at got111 staff or other players through any channel.

8. Account Suspension and Closure

got111 reserves the right to suspend or close any player account at any time, with or without prior notice, where there is a reasonable suspicion or confirmed evidence of a breach of these Terms & Conditions, fraudulent activity, or where account closure is requested by the player themselves for responsible gaming purposes.

Voluntary Closure

Players who wish to close their got111 account voluntarily may do so at any time by contacting the got111 English-language support team. Upon closure, any remaining real-money balance will be returned to the player's verified payment method after deduction of any applicable fees and subject to completion of the KYC process. Bonus funds are forfeited upon voluntary account closure unless the associated wagering requirements have already been met.

Self-Exclusion

Players who feel that their gambling activity may be becoming problematic are strongly encouraged to use the self-exclusion tools available within the got111 platform. Self-exclusion suspends access to the account for the chosen period and suspends all marketing communications for the duration. Requests to reactivate an account before the end of a self-exclusion period will not be processed. For more information on self-exclusion and other responsible gaming tools, please visit got111's Responsible Gaming page.

Closure for Breach

Where got111 closes an account due to a confirmed breach of these Terms & Conditions — including but not limited to fraud, identity misrepresentation, or bonus abuse — any balance associated with the account may be forfeited in full. got111's decision in such matters is final, subject to the applicable dispute resolution process outlined within the platform's support documentation.

Contact and Support

For any queries regarding these Terms & Conditions, your account status, or any aspect of the got111 platform, please contact the got111 support team. Support is available 24 hours a day, 7 days a week, in English. Contact via the live chat feature within the platform or by emailing [email protected] (plain text — not a clickable link).